Medical Assistants are members of the Medical Practice team who are formally trained to provide administrative and clinical assistance to health practitioners working in ambulatory care settings. They are multi-skilled team members, and perform tasks at the direction of the registered health professional. A Certificate IV in Medical Practice Assisting (HLT47715) - a nationally accredited course under the Australian Qualifications Framework Level 4 - is required for those interested in becoming Medical Assistants.


About Medical Assistants

Medical Assistants are trained to be flexible, able to cover front desk duties as well as perform a wide range of common treatment room procedures. Some healthcare practices choose to utilise their Medical Assistants solely in the treatment room, while others roster them onto the front desk on certain days and the treatment room on others. Many Medical Assistants also fulfil a practice management function, helping with human resource management, handling financial accounts, rostering, and office management.

It is also important to understand that Medical Assistants are not independent practitioners, and do not make decisions regarding the care of patients. Medical Assistants do not determine investigations to order, do not diagnose, and do not refer or prescribe. Medical Assistants do not provide counselling services to patients, apart from providing instruction and education as per the health practitioner’s directions.

Administrative Duties

Medical Assistants are fully trained to fulfil the wide range of administrative tasks required in a medical practice setting including:

  • billing
  • appointment scheduling
  • recalls and reminders
  • telephone technique
  • managing medical records
  • office related inventory control
  • handling mail
  • managing the waiting room
  • extracting financial and clinical data
  • maintain Work Health and Safety protocols
  • contribution to Policy & Procedures

Clinical Duties

Medical Assistants are also fully qualified to undertake clinical duties while assisting a health professional including:

  • Height, weight, BMI
  • Blood glucose testing
  • Onsite Urinalysis & pregnancy testing
  • Visual acuity & colour blindness testing
  • Audiometry
  • BP & TPR measurement
  • Peak flow measurement
  • Spirometry
  • ECG
  • Provide assistance with removal of plasters
  • Provide assistance with plastering
  • Provide assistance with PAP tests
  • Provide assistance with minor operations
  • Assisting with nebulisation
  • Specimen collection (excluding venepuncture)
  • Bandaging
  • Provide Assistance with the application of splints and slings
  • Provide Assistance with Removal of sutures and clips
  • Provide Assistance with Application of wound dressings
  • Assisting with medical emergencies
  • Maintaining medication and other stocks
  • Cold chain management
  • Onsite Sterilisation
  • Maintaining Infection Control Procedures
  • Assisting with coordination of patient care

About the Course - Certificate IV in Medical Practice Assisting (HLT47715)

Graduates will be required to complete the course over a 15 – 18 month period and complete 23 units of competency over three terms. This course comprises multiple face to face workshops (to be held in Tasmania), online webinars and video recordings, and phone/video coaching and mentoring.

The course is run by by UNE Partnerships Pty Ltd - The Education & Training Company of the University of New England. For more details including units description download the PDF below.

Certificate IV in Medical Practice Assisting

Please note: A minimum number of enrolled students is required for this course to proceed in Tasmania.

Course Costs and Subsidies

The cost of this course is $6,500 per person which will be heavily subsided by a grant received by UNE Partnerships.

As a result, the expected cost to the Student / Employer would only be $1,990.

Interested in this course?

There are still spots available in this course, so if you are interested please contact Amelia, on aholloway@hrplustas.com.au or call 6332 8600.